The article I have linked to below is very good. Rules on Leadership for Communications. If one could practice these by habit we just might have fewer problems in both business as well as communication.
The writer, Don Bulmer, pulls references to Colin Powell whom I happen to have a great deal of respect for as both a lead and a communicator. There is a quote attributed to Colin Powell that I really found to be true.
Leadership is solving problems. The day soldiers stop bringing you their problems is the day you have stopped leading them. They have either lost confidence that you can help or concluded you do not care. Either case is a failure of leadership. Colin Powell
I believe that is one very big part of leadership and this philosophy works everywhere you have responsibility to people. In organizational relationships as well as in family life.
Pay attention and communicate. Works well in social media also. Read on - it could be the best thing you read this week.
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